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Order Status
Has my order shipped?
  Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.
Can I change quantities or cancel an item in my order?
  Yes but only if you do so quickly. Once we begin processing your order, the order will no longer be editable. If you change your mind within a short time after you submit your order you may edit your order by following this procedure. Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order.
How do I track my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
My order never arrived.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
An item is missing from my shipment.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My product is missing parts.
  Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
My order was damaged in shipping?
  If your purchase is defective or appears to have been damaged in transit, please contact us toll free at 877 278-8696 so that we can have the package and art work inspected. Please retain the shipping box and all packaging materials. For more information regarding returns, please click here.
When will my backorder arrive?
  Arttowngifts.com doesn’t' really sell backordered items by the true definition of the word. In most cases, items are shipped within the time frame outlined on each Product Detail page. Some items are featured as Custom Order, Made to Order, or Art Commission type products. In this case, the shipping schedule is defined before you place your order.

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Arttowngifts.com, your Online Gift Store
Welcome to Arttowngifts.com. Here you will find last minute gifts, unique gift ideas, flowers, gift baskets, handmade jewelry, gold roses, and wooden signs. Our unique gift line is crafted by skilled artists and craftsmen in their art studios through out North America. We now offer same day delivery of festive balloon bouquets, wine gifts, fruit baskets and champagne gifts for those times that you need a gift at the last minute. When you want to send an outstanding gift that shows how you much care, consider giving a unique personalized gift. Here you will find our extensive selection of inexpensive new baby gifts, birthday gifts, get well gifts, thank you gifts, house warming gifts, sympathy gifts, wedding gifts, anniversary gifts, graduation gifts, and corporate gifts.
 
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Gift Basket Delivery Area - Continental United States
Arttowngifts.com delivers gift baskets to all cities in the following states: Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington DC, West Virginia, Wisconsin, Wyoming. Some of our Gift Baskets can be delivered to Canada, Hawaii, Alaska, APO, AFO and P O Boxes. Order a delightful gift basket or gifts for delivery today.